Marketing for Law Firms How to Create a Customer Persona (2)

Marketing for Law Firms: How to Create a Customer Persona

Want to attract quality leads that actually turn into clients? First, you have to know how to create a customer persona. 

 

What is a Customer Persona?

 

A customer persona is a fictional representation of the clients you want. You can base them on ideal clients you’ve enjoyed working with or who you’d enjoy working with in the future. The more you know about them, the easier it will be to create content that gets their attention. 

 

Why Creating a Customer Persona is Important

 

Suppose you specialize in business law and you’re looking to attract entrepreneurs who want to form limited liability companies (LLCs). You won’t grab their attention by speaking legal jargon and citing case precedents. You must imagine yourself in their shoes and what they must be going through. 

Entrepreneurs wear many hats and often fill multiple roles at once. They’re experts in what they do, but they probably don’t have the know-how to create unambiguous contracts and iron-clad operating agreements. They may not even understand the legal ramifications of having a poorly-written contract — until it’s too late. 

That’s where you come in. As the owner of your business law firm, you’ve got to show your audience why having an attorney draft or review their contracts is important. However, before you do that, you must understand your audience and how to reach them. 

It’s a tall order, but when done well, it gives you a huge advantage over your competitors, who struggle to convey their content in a clear, meaningful way. 

 

How to Create a Customer Persona

 

Let’s say your favorite client is Alex. If you want to work with more people like Alex, let’s start by learning more about her:

 

Alex McSample

 

    • Age: 35
    • Location: North Seattle
    • Occupation: HR Consultant
    • Years Experience: 8 
    • Income: $90,000, but varies year-to-year based on her clients 
    • Education: Bachelor’s Degree
  • Preferred Channels:
    • Alex subscribes to several HR magazines and newsletters. 
    • She enjoys scrolling through Instagram and TikTok.
    • Alex uses LinkedIn to find businesses struggling to find and retain talent. 
  • Business Goals
    • Alex knows that she should switch from her sole proprietorship to an LLC. 
    • She wants to hit 6-figures next year, requiring her to find $10,000 in more leads. 
    • She also wants to start a monthly newsletter to stay engaged with her current client base. 
  • Pain Points
    • Alex just bought a condo with her partner and needs liability protection to safeguard her personal assets. 
    • Alex understands the benefits of forming an LLC but is intimidated by the legal requirements and is afraid of making a mistake on her paperwork.
    • She knows she needs an operating agreement for her business but doesn’t know what that entails. 

 

With this information handy, you now have a good idea of who Alex is. She’s growing her business and realizing that she must form an LLC. However, she doesn’t know enough about them to feel comfortable filling out the paperwork on her own. 

You’re most likely to grab her attention on LinkedIn because she uses it when she’s in “work mode.” Since she subscribes to a few HR magazines, you should also consider submitting a few business law-related article ideas to their editors.  

 

Additional Customer Persona Ideas

 

The more you know about your ideal customers, the better you can tailor content to reach them. Depending on your target audience, consider the following:

 

  • Relationship status
  • Family and close friends
  • Hobbies and activities
  • Religious affiliations
  • Ideal vacation
  • Favorite Movie, book, show, etc. 

 

A Day in the Life

 

If you wanted, you could take things a step further and think about Alex’s daily routine. If you’re using social media, blogs, and newsletters as part of your content marketing strategy, this exercise will help you understand when your ideal customer engages with content. 

 

Timeline

 

Time

Activity

Opportunity

7:30 – 9a

Alex wakes up, gets ready for work 

N/A

9 – 10a

Alex starts work and scrolls through emails. 

Newsletter

10 – 10:30a

Alex checks LinkedIn before preparing for a meeting

Blog post; LinkedIn post

10:30 – 11a

Alex has a meeting

N/A

11a – 1p

Alex takes a deep dive into work. She’s in the zone

N/A

1 – 1:30p

Alex takes a short lunch. Scrolls through IG and TikTok

IG and TikTok posts

1:30 – 2:30p

Alex has back-to-back client meetings

N/A

2:30 – 3p

Alex is responding to emails and checking LinkedIn again

Newsletter, blog post, LinkedIn post

3 – 5p

Alex takes another deep dive into work, finishes a project

N/A

5 – 6p

Alex hits the gym or goes for a run

N/A

6 – 7p

Alex showers, decompresses, looks at IG and TikTok

IG and TikTok posts

7 – 8p

Alex has dinner with her partner. 

N/A

8 – 10p 

Alex and her partner cuddle and watch TV. She’ll occasionally play a game on her phone

N/A

10 – 11p

Alex winds down, gets ready for bed

N/A

11p – sleep

Alex reads until she goes to sleep

N/A

 

With this info, you know that the ideal times to reach Alex on her workdays are:

 

  • 9 – 10a for newsletters
  • 10 – 10:30a for blog posts and LinkedIn posts
  • 1 – 1:30p for IG and TikTok posts
  • 2:30 – 3p for newsletters, blog posts, and LinkedIn posts
  • 6 – 7p for IG and TikTok posts

 

It’s not an exact science, but this will give you an idea of what content to publish and when. 

 

How to Create a Customer Persona for Law Firms

 

You should always know who your audience is before you start creating content for them. If you don’t, it’ll be much harder to meaningfully connect with them. 

 

And like Alex, you also have a lot of hats to wear and tasks to accomplish. 

 

Content marketing doesn’t have to be one of them. 

 

Save time, increase visibility, and get your marketing done with Anthony Writes Content.

Content Marketing for Lawyers Long-Term Value (534 x 300 px)

The Long-Term Value of Content Marketing for Lawyers

AWC The Long-Term Value of Content Marketing for Lawyers

 

Having a webpage isn’t enough these days. What sets you apart is your ability to craft a compelling narrative that resonates with your desired audience — content marketing does just that.

Content marketing for lawyers has incredible ROI potential. For example, if you maintain a legal blog, each post provides you with versatile content. With it, you can: 

 

  • Create a video script and make a short video to post on YouTube or TikTok
  • Highlight a snippet and post it in your newsletter
  • Create an Instagram Story or Reel about your post with relevant hashtags
  • Create a podcast discussing the material 
  • Grab a quote and use it as a hook for a social media post 
  • Turn it into a chapter for an ebook
  • Develop a linking strategy for a blog or web series
  • Repost the blog at a later time and retarget your audience

 

The more content you have, the more opportunities you have to engage your audience.

Here’s how else content marketing provides you with long-term value: 

 

Content Marketing for Lawyers Is Cost-Effective

 

Traditional marketing methods, such as mailers, print ads, or billboards, can attract many sets of eyes, but once they’re gone, they’re gone. 

The same goes for paid ads online. If you pay to play, you’ll get an ad on page 1 of Google. However, the cost of admission is steep! Local-based keywords aimed at certain services or aspects of the law can cost you $50, even $100+ per click, making even small campaigns cost somewhere in the five-figure territory. 

And once your paid ad campaign is over, search engines will act like they never existed. 

You won’t receive the instant gratification of shelling out $10,000+ or even $100,000+ for short-term gain, but your content marketing efforts will pay off in perpetuity. You could live on page one of Google without paying for a single ad. 

 

You’ll Receive Better Quality Leads

 

Tons of people see billboards and receive mailers, but they’re not necessarily the customers you’re looking to attract. You could end up inundated with calls and emails from people inquiring about what you do, only to find out that’s not the right fit. 

Content marketing involves creating content tailored to your audience’s interests, pain points, and questions. By addressing specific legal topics and providing helpful insights, you’ll attract visitors who turn into leads.

Here’s another way to think about it: 

If you’re looking for a personal injury attorney specializing in slip and falls, who are you more likely to pick: A law firm with a general landing page about personal injuries or a firm with five high-quality articles dedicated to information about slip and falls? 

 

Content Marketing for Lawyers Has Long-Term SEO Benefits

 

SEO (search engine optimization) makes your website more attractive to search engines like Google and Yahoo. A well-crafted blog post or series optimized for SEO can continue to drive traffic and generate leads to your website months — even years — after publication. 

SEO is determined by several factors: 

 

  • On-Page SEO: The web pages and blog copy itself, which requires keyword optimization, content quality and relevance, meta tags, headings, internal linking, and a URL structure
  • Off-Page SEO: Influences beyond your website that improve search engine rankings, such as being sourced by reputable websites, social media marketing, and reputation management
  • Technical SEO: Backend factors, like website speed, XML sitemaps, site architecture, and responsiveness

 

Content Marketing With Anthony Writes Content

 

Content marketing for lawyers is cost-effective, attracts quality leads, and is excellent for SEO. However, it’s also time-consuming and not easy. Someone has to put in the work, but that someone doesn’t have to be you. 

Are you ready to save time, increase visibility, and get your marketing done? Let’s talk content and get your content marketing strategy underway! 

legal blog feature (534 x 300 px)

5 Reasons Every Lawyer Should Have a Legal Blog

81% of people research legal services online before contacting an attorney. To ensure they choose you, consider the power of a legal blog.

 

Did you know that websites with informative, high-quality content receive 434% more indexed pages, leading to a significant improvement in your Google search ranking and visibility? However, only one in three law firms have a blog, and even fewer are well-maintained. This presents a unique opportunity for you to stand out in the digital space. 

 

Imagine having a platform that not only informs readers about your services but also converts them into clients. A legal blog can do just that, serving as a powerful tool in your client acquisition strategy. 

 

But that’s one reason you should consider starting or reviving your legal blog. Here are five more:

 

1. Establish Thought Leadership

legal blog 1

Think of your legal blog as your digital podium. It’s your space to showcase your depth of knowledge and expertise in your chosen legal field. There’s so much you can do with it. 

You can…

  • Create a blog series around specific topics or policies 
  • Deliver your in-depth legal analysis on issues important to your audience
  • Break down complex legal topics to make them easily understandable

And much more. 

Need more ideas? Schedule a free consultation

 

2. Earn Your Audience’s Trust 

 

People are more likely to do business with those they like, know, and trust. Trust is paramount in law. 

Your audience seeks someone to represent them and provide informed legal counsel. Maintaining a legal blog with valuable content is not just about educating readers; it’s about building trust and credibility. When readers keep turning to your blog for answers, they’re far more likely to entrust you with their legal matters — and recommend your services to others. 

3. Long-Term Value

legal blog 2 Washington personal injury lawyer CPC

Paid advertising is expensive, especially for lawyers! 

For example, suppose you were to run a cost-per-click ad campaign to rank prominent on Google’s search for the queries Washington personal injury lawyer or personal injury lawyer Washington. You’d have to pay an average of $37.86 and $75.45 per click, respectively. 

If you’re budgeting for 100 clicks for personal injury lawyer Washington, it’ll cost you $7,545. Not every click results in a new client. Most clicks don’t. 

Also, once your ad campaign ends, you stop generating traffic.

If you hire a legal blog writer, this kind of money will get you a ton of blog copy and you’ll continue to attract visitors in perpetuity. It’s a long-term investment in your online presence and client attraction strategy. 

4. Stay Current

The law is constantly evolving. New precedents, regulations, and trends emerge regularly. Show your audience that you’re staying ahead of the curve by discussing recent developments, offering insights on emerging legal issues (there’s no shortage of those these days!), and analyzing landmark cases.

By keeping your finger on the proverbial pulse of the law, you’re proving to readers that you’re a forward-thinking practitioner. 

5. Leave Your Lasting Legacy

legal blog 3

Your legal blog serves as your digital legacy. Each post you publish is a timeless resource that’s accessible to anyone seeking guidance on legal matters. While some content will need updating, evergreen content remains relevant for generations. 

By contributing to the collective knowledge of your profession, you’re making a lasting imprint on the legal community and solidifying yourself as a thought leader in your field. 

 

Start and Elevate Your Legal Blog with Anthony Writes Content

 

Are you ready to leave a lasting legacy but lack the time or desire to write your own content? 

Then don’t! 

Save time, increase visibility, and grow your legal blog with Anthony Writes Content. Let’s start with a kickoff call to discuss you, your business, your audience, and your competitors. From there, I conduct competitor and keyword research to identify the gaps and opportunities where you can thrive. 

Ready to get started? Send me a message.

Seattle google AI-generated content

Google is Cracking Down on Low-Quality, AI-Generated Content

Are you using ChatGPT to write and mass-produce copy? Google wants none of that. 

 

Google’s March 2024 search update targets spam, much of which is low-quality, AI-generated content.  

 

According to Google, “This update involves refining some of our core ranking systems to help us better understand if webpages are unhelpful, have a poor user experience or feel like they were created for search engines instead of people.” 

 

The Google team expects that their latest update and ongoing ranking system tuning will “collectively reduce low-quality, unoriginal content in search results by 40%.”

 

Why This Matters

 

AI-generated content is easy to mass-produce and can potentially manipulate search rankings, but it’s not known for being accurate. Misinformation has been eroding prominent Google search results, bamboozling people with false historical facts and obituaries, AI-generated images instead of real ones, and plenty more. 

 

Misinformation in the news has also been a problem. I doubt I have to explain why that’s a problem — especially this year! 

 

Whaddaya Mean by “Spam?”

 

Google’s update directly addresses three different types of spam:

 

Scaled Content

 

Methods for creating low-quality content at scale become more sophisticated over time. With the aid of AI, spammers can produce content quickly; sometimes, it’s not clear if it’s been automated. Google updated its policies to address low-quality scaled content to help maintain the integrity of queried search results. 

 

Reputation Abuse

 

Some websites have earned their reputation by creating quality content helpful to visitors. However, they’re also hosting low-value content from third parties that are piggybacking on the site’s prominence to climb the ranks on Search. This practice is as misleading as it is frustrating. If you’re looking up important information on a trusted website, you shouldn’t end up on a page that has nothing to do with your query. 

 

Google is cracking down on this practice starting on May 5. Trusted sites were given two months to clean up their act and maintain their integrity. 

 

Expired Domains

 

Some people purchase expired domains to repurpose low-quality, unoriginal content. As a result, you might click on a prominent page expecting valuable information, only to find yourself getting spammed with ads or misinformation.



How to Keep Your Content Unscathed

 

No system is perfect, and that includes Google’s search algorithm. Unfortunately, some people’s content may be flagged as spam even if it’s not. Here are a few ways to prevent that from happening:

 

Keep Your Content Relevant 

 

If your website is about physics, keep your content about physics. If your blog veers off subject, you could arouse suspicion from Google (and you’ll definitely cause your readers to raise an eyebrow!).

 

Tell Stories

 

Personal anecdotes and similar authentic content are much harder to replicate and far less likely to be mistaken for spam. It’s also a great way to connect with your readers. 

 

Don’t Depend on AI-Generated Content

 

Don’t want to get flagged as a spammer who uses AI-generated content? Then, don’t use AI-generated content! 

 

Write your own content — or better yet, hire a professional to craft high-quality, consistent, engaging, and on-brand so you can focus on what you do best. 

 

And leave it to Google to keep Search clean.

blog topics seattle downtown

5 Ways to Come Up With Blog Topics — Also, Cookies!

You want to write about what you do, but you’re living that cliche of staring at your blank screen. If you’re just starting a blog, you may be asking yourself, “What do you write about?” If you’ve been at it for a while, you may think, “What other blog topics should I cover?”

For fun, let’s say you’re a professional cookie baker.

No matter what you do, there are always new ways to approach a story idea, even if it’s something super common — like cookie recipes. 

For inspiration, here are five strategies for coming up with new blog topics. So bite into your favorite crunchy, soft, or gooey cookie and read on! 

1. Google Your Competitors for New Recipes

Research your top five competitors or thought leaders in your field. What have other cookie aficionados been writing about recently?

 

Create a table with columns. On the left, generate a list of the blog topics your competitors have covered recently and compare it to your own. Are there subjects you haven’t covered yet, and if so, can you infuse your unique point of view that your audience will find interesting? Fill out the right column with your ideas for a post. 

 

Sometimes, you’ll hit gold with a competitor, like I just did with Delish’s 125 Best Cookie Recipes to Bake Year-Round. That’s 125 potential ideas right there! 

 

For extra credit, conduct site audits to identify what keywords your competitors rank for based on the content they’ve written. 

2. AnswerThePublic for a Full List of Ingredients

AnswerThePublic is a confectionary of content ideas and serves as a direct line to what people are querying in search engines like Google. Enter a topic, product, or brand into their search bar. After hitting search, AnswerThePublic compiles all these suggestions based on your initial search term, or seed keyword. 

 

You know how when you start typing something into Google, and then you have multiple ideas auto-suggested for you like this:

Seattle blog topics

Instead of getting just a few ideas like you would above, AnswerThePublic gives you access to hundreds of ideas based on your seed keyword.

3. Use ChatGPT to Get Your Ideas Cooking

Large language models are excellent resources for idea generation. For example: 

Seattle blog topic ideas

Play around with different prompts to get new ideas. Just make sure you’re writing these articles yourself 😉. Google is cracking down on low-quality, unoriginal content — much of which is AI-generated. Simply put, if you’re not writing original content, your blog could do you more harm than good. 

4. Don’t Be a Cookie Cutter: Think About Angles

How do you make your article about cookie recipes unique when there are thousands of articles about them already? Find a unique angle.

 

Here are a few to think about:

 

  • Cookies for every emotion: Write an article about cookie recipes based on someone’s mood. You have “comfort cookies,” “celebratory cookies,” and more. 
  • Cookie chemistry: Take a scientific approach to baking the perfect cookie. What ingredient mixture and baking techniques create your desired cookie texture and tastiness? 
  • Cookie culture: Write about cookies from around the world. What are the most popular kinds in each region? What are some authentic recipes created by other cultures? 

 

Creatively blocked? ChatGPT works well here, too.

5. Revisit Blog Topics to Find New Flavors From Old Morsels

When in doubt, review old ideas, whether you wrote about them or not. Sometimes, an idea just needs some time to bake into something delicious. Other times, you just need to think about the process differently. 

 

Then, you’ve got your published posts to ponder. Can any of these ideas be updated? For example, if you wrote about the five most popular cookies in 2021, update the post for the current year. Refresh your content to keep it freshly baked and smelling sweet.

Lick the Bowl With Anthony Writes Content

 

Creating recipes is easy, but someone’s still got to do the cooking. 

 

Are you ready to save time, increase visibility, and get your baking marketing done? Work with an expert to fill your bakery with fresh new ideas that are consistent, engaging, and on-brand. 

 

Want to see what’s cooking at Anthony Writes Content? Shoot me a message!